Dear Pieknysss,

We appreciate your feedback and the time you've taken to share your experience. We apologize for any inconvenience you've encountered regarding the withdrawal process and verification procedure. Your satisfaction is important to us, and we want to address your concerns promptly.

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Regarding the unexplainable problems with verification, we understand that this process is crucial for maintaining a secure and transparent gaming environment. Our verification procedures are in place to comply with industry regulations and to safeguard both player funds and the integrity of our casino. However, we apologize if you experienced any issues during this process.

If you could provide us with more specific details about the problems you faced during your verification and withdrawal process, we would greatly appreciate it. Your feedback is invaluable in helping us identify areas of improvement and ensuring a better experience for all our players.

We genuinely care about our players' experiences, and we're committed to resolving any concerns you may have had. If you're willing, we'd love to discuss your feedback in more detail so that we can better understand the challenges you faced and work towards solutions.

Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

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