Dear Alex1braun,

Please keep in mind that we have no influence on payment systems, and sometimes deposits can be credited to player's account with delays.

We constantly try to resolve such cases, but unfortunately, it's out of our hands.

If you feel that our casino was unfair to you, and you didn't get your 1st deposit bonus on your deposit 50 EUR, please contact our support team in live chat or by email, and we will fix this case.

Waiting for your request and wish you a great day!

Kind regards,
Need for Spin Casino.

Dear Alex1braun,

Thank you for your opinion.

Based on our established rules:

- All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, Monday - Friday 9.00-18.00 (GMT+3).

As far as we can see, your account was successfully verified only a few hours ago.
We kindly ask you to be patience and wait for the withdrawals to be processed.

UPD: The player cancelled his withdrawals by himself. At moment then player made cancellation, 24 hours after verification have not lapsed yet.

Kind Regards,
Rolling Slots Casino Representative.

Hi ALex - i think that you will find that we are talking about the time that we take to process your payouts. A lot of casino's will deliberately slow down the time it takes to sen you the money - we aim to send the money within 30 seconds from your player account to your bank account - we do this with 90% of all withdrawals.

As Wiiwarer says - there are reload bonuses on a MOnday, free rewards on a Wednesday if you played the week before and Deposit and get free spins on a friday.

Every. Single. Week.

Hey Alex,

Thanks for your feedback.

We’re sorry to see that you only gave us just 1 star, if there is some way we could help improve the experience please DM me

Also I am sorry to hear you didn’t receive the level of bonuses you were expecting. We love to reward our players at Slotbox so we have daily offers on-site and this is our primary way to reward our players but we also offer exclusive and bespoke rewards to our players over email and SMS if they have opted into our marketing communication. We know it’s a competitive market but our bonus return is much higher than the industry standard so we’re surprised to learn that you are unhappy with the bonuses.

With respect.
The Slotbox team