BC.Game Casino - 플레이어의 계정이 차단되었습니다.

Dear jericstromm,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please confirm that you haven't shared your login information with any third party?
• How long were you a player in the casino?
• Do you have any remaining funds in your casino account?

Thank you in advance for your reply.

Best regards,

Kristina

Dear jericstromm,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.