10bet Casino - 플레이어가 계정 삭제를 요청합니다.

Can you delete my account?

Puedes eliminar mi cuenta?

Dear Maco,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you wish to close your 10bet Casino accounts? If that is the case, I am afraid that I will not be able to do so as I work for casino.guru. not this casino. I would recommend that you contact the casino's support and they should be able to assist you with your request.

However, if you wish to close your casino.guru account, please let me know and I will do so as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Maco,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.