4raBet Casino - 플레이어의 보증금이 입금되지 않았습니다.

i deposited money before 34 hour and still money not received in 4rabet account i connected with 4rabet support,they are answering anything, so,i connected with my bank so,they said money already received by receiver, and i have recording that bank said that money already received by receiver.please help

Dear sudrashailesh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you share the communication with your payment processor regarding this issue?

Was it your first deposit in this casino?

Please could you forward the payment receipt and any relevant communication to dominika.l@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards,

Dominika

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

i sent mail of my all deposit proof, no this is not my first deposit. they are totally frud, they are not even replying.

they are doing nothing just wasting my time.

they are not even replying see, i don't understand that why you gave them 9 rating,they are fraud, 4rabet is totally fraud. i am so frustrated,

see still they are not answering and today is the 6th day after my transaction but still not credited

they are just doing fraud and wasting time

i am requesting you to not give refference to use 4rabet

i sent details my deposit again with latest statement

today is the 7th day of my transaction and still not credited my deposit

see they are not even replying they are fraud

i am so frustrated

today is the 9th day of my transaction and still my deposit not credited.

just thinking that who takes 9 days for deposit?? this is the frud that 4rabet doing.

Dear sudrashailesh, kindly share your communication with the payment provider.

• i am atteched letest statement so you can understand that money already deducted and still not deposited.
• i can't atteched here so,i sent you in your mail

Dear sudrashailesh, could you please share your communication with your bank?

Dear sudrashailesh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.