4raBet Casino - 확인되지 않은 위반으로 인해 플레이어의 계정이 차단되었습니다.

Dear sir ,

My 4rabet Account blocked due to failed verification. also I contact to 4rabet for account blocking issue they said you violating rule so that your account was block . But I am didn't violating any rules then why they block my account.

Dear sir please help my 12505 on hold due to this issue.

Hello burkesagar,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4ra Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about? Did they explain why was it rejected and failed?

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear sir ,

1st withdrawal I put on 23 April 2024 of 2000 rs is successful.

2nd withdrawal put on same date of 2000 is in processing stage .

After put 3rd withdrawal of 9000 they said your withdrawal is cancelled due to profile not verified.

I start the profile verification at 10:28 PM

Verification done on date 23 April 2024 at 10:30 PM .

At the time of verification I provided live face photo , Adhar card OTP there show your verification is completed.

After verification 3 hours later one mail I received in that they say your account is temporarily block due to Failed verification.

I contact to 4rabet customer care via Telegram and mail.

In that they told you violating the rules of Casio thats why your account is block

.but I didn't violating any rules of Casio

I asked to 4rabet customer care about my money they told your money is stuck in the system which is won't be withdrawn.

Sir I think this is very big scam like a mahadev betting app . huge people facing such type of issue .

Please help me sir 🙏

Hello burkesagar,

Can you please forward the communication along with documents you sent to the casino to nikolas.b@casino.guru? Also can you please confirm if you did ever own an account before in this casino?

Dear sir ,

As per you inform I sent mail on your email id .

Please find attachment and solve this problem as soon as possible 🙏.

Hello burkesagar,

As it is still unclear what kind of fraud did you commit as the casino did not specify it, your complaint will be now forwarded to my colleague Michal (michal.k@casino.guru) who will be assisting you from now on.

Regards,

Nick

Ok sir ,

Please help me

Hello burkesagar,

I'm Michal, and I have taken over your complaint. I have reviewed your case and I will contact the casino to shed more light on this matter.

We would like to invite 4raBet Casino to join the conversation.

Dear 4raBet Casino,

Could you please provide details on how the player supposedly violated your rules? If the information can't be shared publicly, please send it to me at michal.k@casino.guru