AB33 Casino - 플레이어의 상금이 몰수되었습니다.

hey i deposited 4800 myr so 1k$ played to 2600$ wanted to withdrawal they told me game provider said i broke any rules what i did not ans instead of giving me my full capital back they only give back 2500 myr 500$ stay away guys

Dear bloodmaster,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you accumulated your winnings with or without an active bonus?

Have you received any further explanation from the casino regarding this issue? Did the casino specify which rule was breached?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

No Bonus i used the sportsbook function of the casinos they told me the game Provider Avia Gaming said i broke Terms and conditions what i did not Do what we could See in the betting history. Also got accused of opposite betting

Thank you very much for your reply, bloodmaster. As you might know, our forum Casino.guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Dear bloodmaster,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.