I’ve been a consistent player with these casino brands for over two years, but unfortunately, my experience has gone steadily downhill.
Customer support is one of the biggest issues. Live chat agents often feel more like automated bots than real people — giving the same scripted answers without actually addressing questions or concerns. There’s a noticeable lack of genuine care or effort from the support team, which makes it frustrating to deal with even simple issues.
Bonuses are another sore point. They’re rarely added automatically, and when they are, they come with restrictive terms that make them almost useless. It’s not uncommon to wait 20–30 minutes for a bonus to be credited, even after providing screenshots or email proof. The "no deposit" offers are also overly restrictive and hardly worth the trouble.
Withdrawal limits are disappointingly low, especially for loyal or VIP players. Despite playing regularly and depositing consistently, support never offers personalized bonuses or incentives — something that’s standard with many competitors.
After trying a provincially licensed casino recently, I realized how much more transparent and player-friendly those platforms are. Compared to that, these brands feel outdated, overly restrictive, and indifferent toward their long-term customers.
Unless there are major improvements in customer service, bonus management, and withdrawal policies, I can’t recommend these casinos to anyone looking for a fair or enjoyable experience.

This is the worst online casino I have played on. First, to make a withdrawal, it takes 3 days just for them to look at it, let alone process your funds. Second, you can only withdraw 750 a day...seriously? Third, you cannot verify until they ask you for verification; therefore, your first withdrawal could take weeks to months, depending on when they decide to verify you. I have to wonder if anyone actually receives their winnings or if the casino just keeps people's money for themselves. As an avid casino player, I find this site to be more of a scam site than a legit casino. The rating on this site does not reflect the true rating this casino should have. I wouldn't rate it a 1 out of 10 and would tell everyone to stay far away from this site. Support is awful, withdrawal times and amounts are subpar to any casino I have ever played. As an A-lister on other sites, I find this casino to be lacking in almost every area. Don't waste your money or your time playing on this site. There are far better casinos, with larger and faster withdrawal times. I regret even trying out this site and as soon as I actually receive my winnings will never play on this site again.

One of the many casinos with this bonus crab stuff, one with few reviews so far and if I had seen beforehand that it only had 2.2 out of 5 on Trustpilot I might not have deposited but I always check CasinoGuru and AskGamblers for casinos to see if a casino has any open complaints there that it hasn't resolved, if not I'll give it a chance.

The operating company also operates several other casinos using the same software, and what they all have in common is that they offer exceptionally high bonuses through certain affiliate partners—in my case, 350% on a €20 deposit. (Otherwise, I wouldn't have found it.)

I then made the minimum deposit, and after four hours, the wagering requirements were met, with many ups and downs on the slots. The casino ran flawlessly. I ended up with exactly CHF 500, which I cashed out, and the amount was in my MiFinity wallet the next evening without any KYC questions. So, I definitely recommend it! :)

Eines der vielen Casinos mit diesem Bonuskrabbezeug, eines mit bisher wenigen Bewertungen und hätte ich vorher gesehen das es auf Trustpilot nur 2.2 von 5 hat hätte ich vielleicht nicht eingezahlt aber ich schaue bei Casinos immer auf CasinoGuru und AskGamblers, ob ein Casino dort offene Beschwerden hat welche es nicht löste, wenn nicht geb ich Ihm eine Chance.

Bei diesem Hier betreibt die Betreiberfirma noch einige andere Casinos der gleichen Software und allen gemeinsam ist, das man über gewisse Affiliate Partner herausragend hohe Bonusse anbietet, in meinem Fall 350% ab 20 Euro Einzahlung. (Andernfalls hätte ich es auch nicht gefunden)

Habe dann die Mindesteinzahlung getätigt und nach 4 Stunden waren die Umsatzanforderungen mit vielen Hochs und Tiefs bei den Slots erfüllt, das Casino lief dabei ohne Fehler. Hatte dann am Ende exakt 500 CHF welche ich in Auszahlung gab und der Betrag war am nächsten Abend ohne KYC Nachfragen in meinem MiFinity Wallet. Von mir also eine klare Empfehlung! :)