Avantgarde Casino - 플레이어의 철수가 지연됩니다.

I am waiting for the withdrawal of funds, the account is verified, the withdrawal of funds is considered from December 13 and is still pending

Hello JenningBet,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Avantgarde Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you have played with bonus money or with real money only? When was the last time you spoke with the casino and how did they explain the delay?

Also please send any additional relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Hello JenningBet,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Thank you JenningBet for the information. I will now forward your complaint to my colleague Tomas who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

I received the money a couple of days ago, thank you so much!

I think that this dispute can be considered resolved

Thank you JenningBet for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help.

Regards,

Nick