BDM Bet Casino - 플레이어는 카지노가 보너스를 사기했다고 비난했습니다.

Horrible casino! Every time they give a bonus, it's just a scam, and they take everything back, just like they do every time I deposit at the casino.

They always use luck as an excuse to cover up the tricks they play on the player.

Cassino horrível toda vez que dão bônus é pura enganação, tomam tudo de volta, assim como fazem toda vez que deposito na casa.

sempre usam do fator sorte pra acobertar a sacanagem que fazem com o jogador.

Dear Cassiloko08,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP).

If you possess additional information that could support our case, kindly send it to me. To address the casino regarding their RTP (Return to Player), having the complete game history of the player is the most effective approach. Please send it to petronela.k@casino.guru as soon as possible.

Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear Cassiloko08,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Since you can't solve it without prints, I'll close the case, but the place sucks, it sucks. So much so that I deleted the account.

Como vocês não conseguem resolver sem prints, deixo o caso encerrado, mas que a casa não presta, não presta. Tanto que exclui a conta.

Dear Cassiloko08,

Thank you for your continued communication regarding your complaint. After carefully reviewing the information provided, we regret to inform you that we must reject your complaint due to insufficient evidence.

We understand your frustration and the experience you've shared, but without concrete proof of unfair practices, we cannot take further action at this time.

However, if you come across any evidence in the future that could support your case, please feel free to reach out to us, and we would be happy to reopen your complaint for further review.

Thank you for your understanding.

Best regards,

Petronela

Casino.Guru