Beem Casino - 플레이어의 철수가 지연됩니다.

I already uploaded my documents on February 16, 2022

My payment from February 28th, 2022 is said to have been processed, but nothing has happened so far, neither the status of the payment nor the status of the documents has changed.

I've already had a long email exchange with the support where I'm told again and again that the money has to go through a check from my bank and that can take a while now it's almost 3 weeks and nothing happens at all, the chats are closed if I get a reasonable one want answer

Ich habe bereits am 16.02.2022 meine Dokumente hochgeladen

Meine Auszahlung vom 28.02.2022 ist angeblich bearbeitet aber es ist bisher nichts passiert weder der Status der Auszahlung noch der Status der Dokumente hat sich geändert.

Ich habe bereits einen langen email Verkehr mit dem Support wo mir immer wieder gesagt wird das das Geld durch eine Prüfung von meiner Bank muss und das kann dauern inzwischen sind es fast 3 Wochen und es passiert rein garnichts, die chats werden geschlossen wenn ich eine vernünftige Antwort möchte

Hello Maurice,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Beem Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first ever withdrawal request in the casino? When was the last time the casino responded to you and what was it about? Did you use any bonus to accumulate your current balance?

Looking forward to your answer.

Regards,

Nick

Dear Maurice,

a payment of 250EUR was processed successfully today.

Kind regards,

BeemCasino Team

Dear Maurice,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days. Could you please advise if the payment has arrived?

The complaint will be now rejected for the above mentioned reason.