Beem Casino - 플레이어의 철수가 지연됩니다.

hello again i have a withdrawal complaint against beem casino

Hello 19neveer,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Beem Casino. Please allow me to ask you a few more question before we would move forward.

How long is the current withdrawal pending? Did the casino request any verification documents? Did you use any bonus to accumulate your winnings?

As you had a complaint already on Beem Casino and the amount was paid out I assume that your account was already verified in the past, unless you used a new payment method or some documents expired.

Looking forward to your answer.

Regards,

Nick

Hello Nick thank you for helping me ist been 2 weeks now i its still pending on my account no bonus and i have a verified account thank you again

Hello 19neveer,

Could you please advise when exactly did you finish the verification process? We always recommend to wait at least 14 days for the first withdrawal to arrive as the casino needs to do verification and double checks of your account.

Wel Nick I finished the verification about 4monds ago I'm pretty sure that's not the problem double checks

Just talk to support and money is underway you can close the complaint thank you Nick 🤷

Hello 19neveer and thank you for the information. I will be now closing the complaint as resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick