Bull Run Bets Casino - 플레이어의 출금 요청이 거부되었습니다.

I am having very similar issues as other players. My withdrawal is being rejected every 3 hours. I have requested about 30 withdrawals already.

I made a deposit of 191 usdt, received 200% bonus, wagered the bonus, after wagering had more than 1000 usdt but according to their rules max cashout from bonus is 1000 so it was adjusted and now I have 991usdt.

The casino does not have live chat, but you can create the ticket where they should respond. However, the only time they responded was when the question was not regarding the withdrawal. When it came to withdrawal there is no reply. I have created several tickets and they are all open. I sent them an email as well but no response from there either. It is clear that it is a scam casino so please let's get over with what do I have to do so we wait for the time to pass when they do not reply and hopefully the super incorrect rating of the casino could be cut down.

I am sorry for all this negativity but it makes me very upset when I spend so much time playing and I win and I am sure I will not be paid out.

I see there is ongoing complaint from another player and I see the questions you gave so I will try to answer them in advance so we could speed up the process because I see you extend the time for a week when the casino does not reply.

My account was verified 2 weeks ago, in order to ask for withdrawal the account has to be verified.

I played with the bonus and finished the wagering, did not breach any rules. Actually it would probably be hard to breach the rules because their max bet is 1000000 (I am not joking, that is what it shows under bonus info). Either way my bets were not more than 5usd.

The last time I had communication with the casino was 2 weeks ago when I asked them about verification, they replied within an hour. After that a big fat ignore.

Dear laurislatvis,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful withdrawals before? 
• Could you please post a screenshot of your withdrawal history here in this thread?

Additionally, if there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

For some reason I cannot upload more screenshots. There are 8 more screenshots.

No, I have not received any successful withdrawals before.

And in my opinion, the casino reached a point where nobody will ever receive any successful withdrawals.

Thank you for your reply, laurislatvis. If there is any other supporting evidence that you were unable to upload here, feel free to send it to my email address.

Hi. I sent you an email with the screenshots of all withdrawal attempts and communication with the casino where they replied regarding the verification but no reply regarding the withdrawals.