Buusti Casino - 플레이어는 입금 후 플레이하거나 출금할 수 없습니다.

Hello, I made a deposit of 50 euros for the first time in this casino and the deposit went through, now when I want to try to play some games in this casino, it does not open any games for me and I cannot go anywhere from the page to look at my profile, it does not even let me click on withdrawal this casino is scamming people don't deposit to this casino i just want my 50 euro back

Hello hinnoraiko20,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Buusti Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you claim any bonus with your deposit? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a joyful, successful, and healthy new year 2024, and we will get back to you as soon as possible.

Dear hinnoraiko20,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.