Casibee Casino - 플레이어의 보증금이 입금되지 않았습니다.

I did a crypto deposit worth 304 usdt to casibee..the transaction was successful from my end but they denied saying that they haven’t received any..I mailed them the transaction receipt 100 times..they blocked my account..it’s a scam ,don’t deposit

Dear abhishekuppar628,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Casibee Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Could you please advise how long were you a player of the casino and when exactly was your account blocked? Was this your first deposit in the casino using this payment method?

Did the casino confirm the address you used for the deposit was the correct one?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear abhishekuppar628,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.