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Not paid for withdrawal request with deposit MYR 20

Dear Yeoh,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate and describe what happened in more detail?

Do I understand correctly that you are waiting for your withdrawal? Also, you set the dispute value to 300 RM, however, in your message you stated a different amount. Could you please clarify the dispute value?

Thank you in advance for your reply.

Best regards,

Kristina

Dear Yeoh,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.