Fortune Clock Casino - 플레이어의 출금이 지연되었습니다.

Hi, I made a withdraw for 2000 euro and they told me that I have to wait up to 36 hours. It's been a longer time and not a sign of processing the withdraw

Dear Mihai,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please provide me with more information and details regarding this matter? Please could you confirm that you have completed the KYC process in the past? Was this your first withdrawal request? What method did you use? Sometimes, when the withdrawal amount is larger it may take a few more days to process.

I will try my best and I hope I will be able to help you as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hi, please close the ticket