클레오파트라 - 일반 토론

Hello, good afternoon

It is checked if I am to continue

I can't save credits

Hola buenas tardes

se tilda si estoy para seguir

No puedo guardar los créditos

Hello.

I failed to understand the issue - what happened, please?

Do you know this is a free version of the game, do you?

Hellooo

Yes yes...I know it's free

The issue is that if I stop playing or interrupt the game, my credits or points are deleted.

Holaaa

Si si...lo se que es gratis

El tema es que si dejo de jugar o interrumpo el juego se me borran los créditos o puntos

Hello 🙂 Unfortunately since it's only demo game, it resets credits every time you refresh the page. That's how demos works.

I completely understand that it is a demo game

but what if I play for real money..........they keep my money if I have a power outage or stop playing for a while _

entiendo perfectamente que es un juego de demostración

pero como es si juego por dinero real..........se quedan con mi dinero si tengo un corte de energía o dejo de jugar por un rato _

Since it is a demo game, it has been proven that they keep the winnings if I have any damage or if I have to be away for a moment.

como es un juego de demostración esta demostrado que se quedan con lo ganado si tengo algún desperfecto o si tengo que ausentarme por un momento

If you play for real money, in casino, you have your account balance and when you decide to leave the game, the balance is carried over to the next game. Or you can withdraw it.

To build upon what JurajT mentioned, in the event of power outages or any unforeseen disruptions while playing, it's advisable to reach out to the casino's customer support. They typically have access to game histories and can provide you with information about the outcome of specific spins or rounds you were involved in. This ensures transparency and that any winnings are correctly credited to your account.

They are scammers, the Cleopatra casino does not pay the big prizes, I took out 42 thousand and they did not pay me, I went to technical support and got no response

Son unos estafadores el casino cleopatra no paga los premios grandes saque 42mil y no me pagaron fui a soporte técnico y no tube respuesta

I'm not sure if I understand this issue written in the chat correctly. What happened exactly? Did you win on a slot, but the casino claims there was a technical issue?