안녕하세요, 어젯밤에 20유로의 입금과 제가 배팅한 100% 보너스로 합법적으로 480유로를 얻었고, 어젯밤 11시경에 출금 요청을 했습니다.
Evolve 카지노는 제가 당시에 이긴 무입금 무료 스핀에서 50유로 출금 요청을 했기 때문에 출금 요청을 취소했습니다. 이미 승인 및 처리되었습니다. 즉, 20유로를 입금하고 상금을 수령한 후 새로운 출금 요청을 할 권리가 있었습니다. Evolve 카지노는 무료 스핀으로 90유로를 이겼고 50유로를 출금한 후에도 계정에 40유로의 상금이 있었기 때문에 20유로를 입금해서는 안 되었고 따라서 제 상금은 합법적이지 않다고 말합니다. 말도 안 됩니다. 이는 입금 전에 계정에 있던 금액을 사용하지 않았기 때문입니다. 무입금 무료 스핀의 최대 상금이 50유로였기 때문에 어차피 공제될 것이라는 것을 알고 있었기 때문입니다. 어젯밤 20유로 입금으로 이긴 상금은 모두 제가 입금한 금액으로 이루어졌고 따라서 합법적인 상금이었습니다. 도와주세요.
Hi, last night I won 480 euros legally with a 20 euro deposit and 100% bonus that I had wagered and made a withdrawal request around 11 p.m. last night.
Evolve casino cancelled my withdrawal request because I had a 50 euro withdrawal request from no deposit free spins that I had won at the time, which had already been approved and processed. This meant that I had the right to deposit 20 euros, collect my winnings and make a new withdrawal request. Evolve casino says that because I won 90 euros with the free spins and after my 50 euro withdrawal there was still 40 euros in winnings in my account, I shouldn't have deposited 20 euros and my winnings would therefore not be legitimate, which is nonsense. This is because I hadn't used the amount that was in my account before my deposit because I knew it would be deducted anyway since 50 euros was the maximum winnings with the no deposit free spins. My winnings last night with my 20 euro deposit were all achieved with the amount I had deposited and were therefore legitimate winnings, please help.
Hy, ich habe gestern nacht 480 euro legal mit einer 20 euro einzahlung und 100% bonus den ich gewagert hatte gewonnen und einen auszahlungsantrag gemacht gegen 23 uhr gestern nacht.
Evolve casino hat mir den auszahlungsantrag aber storniert weil ich einen 50 euro auszahlungsantrag aus no deposit free spins die ich gewonnen hatte zu den zeitpunkt hatte welcher aber schon genehmigt war und durchgeführt war. somit hatte ich das recht 20 euro einzuzahlen und meine gewinne zu erzielen und einen neuen auszahlungsantrag zu stellen. Evolve casino meint weil ich mit den freispielen 90 euro gewonnen hatte und nach meiner 50 euro auszahlung noch 40 euro an gewinn auf mein konto war, ich nicht 20 euro hätte einzahlen sollen und meine gewinne damit nicht legitim wären was blödsinn ist. da ich den betrag der auf mein konto war vor meiner einzahlung nicht angebraucht hatte da ich wusste der wird sowieso abgezogen da 50 euro ja maximal gewinn mit den no deposit freispielen war. meine gewinne gestern nacht mit meiner 20 euro einzahlung waren allesamt mit meinen eingezahlten betrag erzielt worden und somit lega gewonnen, bitte um ihre hilfe.
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