Funbet Casino - 일반 토론 (6 페이지)

That's enough. 

Based on what you're describing, you didn't have it easy. And it's mainly because of things like this that jackpot slots casinos have removed them from their offerings when you play with a bonus or some kind of cap on a certain amount, and you can't win any more than that, in order to protect themselves. 

I see that the verification process wasn't easy either, but what's important is that you completed it and did everything that was required. 

So all's well that ends well.😀 ☘️

There are still enough OCs where there are no limits...it doesn't matter what bet, whether to play with or without a bonus, bonus buy, or hunt...IT DOESN'T MATTER, the main thing is that it works, for casinos of course 🤣🙈

Gibt's noch immer genug OC wo keine Grenzen sind...ist egal was für Einsatz, mit oder Ohne Bonus zu spielen, Bonusbuy, Hunt zu machen...EGAL Hauptsache läuft, natürlich für Casinos 🤣🙈

Actually, for me it's a simple matter after verification.

All institutions that distribute OC licenses should work together and establish a supervisory body that would be solely responsible for verification. Do you want to play online? You have to get verified first, and you don't need to do any additional verification in the future or once a year. After that, there are no delays.

Eigentlich für mich simple Sache was nach Verifizierung geht.

Alle Institutionen die verteilen Lizenz für OC sollte zusammen Arbeiten und eine Aufsicht Institution machen die wurde nur für Verifizierung verantwortlich. ! Willst du online spielen? Musst du dich erstmal verifizieren lassen und brauchst du keine zusätzlichen Verifizierung in Zukunft oder ein mal pro Jahr machen. Danach gibt's keine Verzögerungen 👌

I think that many players would welcome this, but it seems that nothing like this will work for the time being.

However, it would definitely prevent some delays caused by verification.

We can only speculate, and maybe one day it will become mandatory. 🙂

Generally I think Casino Guru get things spot on most of the time but they are being far too generous with Funbet's rating.

The withdrawal process is ridiculously slow. They have lots of practices to try and make you deposit more, cancel withdrawals and no safer gambling measures. Customer support seems friendly initially but no issues ever get addressed - they just fob you off with apologies and direct you to the support email, where they carry on fobbing you off. No action and incredibly frustrating. Clearly a very sketchy casino at best - I'm not yet sure if its an outright scam but definitely very sketchy.

Hello, you mentioned a very important detail, and I thank you for that!

From my perspective, many players reduce their experiences or frustrations to "This casino is a scam, and you know it." However, what I see is usually a combination of clueless support, delayed payments, and lack of responsible tools, which combined together may eventually be a deadlier combination than an obvious scam that demands KYC fees, for example.

I and my colleagues are not blind, and casinos may eventually play dumb to help players lose the money. It happens, and we try to find it, though we can only try so retroactively through the complaint.

The system is not perfect, and some operators know what they are doing. Hence, we also count on the community to share the fair warning the way you did.

By way of an update. After 12 days of waiting and getting stonewalled they cancelled my withdrawal. The reason give, only after chasing them up, was some vague excuse about their payment provider refusing the request. It was back to the same I deposited from (the deposit went through instantly interestingly!!).

2 things:

1 - where do I go from here? I'm back in their doom loop of generic customer service responses that don't go anywhere.

2 - Why do Casino Guru maintain an 'above average' rating for Funbet and associated sites like TikiTakka? I have seem so many complaints about withdrawals across this site and places like Trust Pilot.

Hello,

Sorry to hear that; in that case, I recommend filing your complaint. Since my colleagues from the Complaint/Data Teams have not yet heard about your problem in particular, it has not been investigated and discussed with the casino. The Safety Index expresses the result of those complaints.

I always encourage players to not just rely on one number but also review complaints and read the forum and user reviews, for example.

I'm uncertain whether you want to dive into the details, so please tell me if you want to talk more. In my opinion, "above average" does not necessarily mean "very good." This, I believe, aligns with the previous posts in this thread. One way or another, I understand your feelings and respect those.

I appreciate the reply. I'll raise a formal complaint with you guys to see if we can get anywhere.

Just been on Funbet customer service again! Same stonewalling as always!!.

Sure thing!

Submitting the complaint is, at least in my opinion, worth the try. We notify the casino about the new case and assign special mediators to seek fair options. I, however, won't pretend that sometimes it takes some time to have the situation properly resolved. I mention this because I understand how frustrating the waiting can be. Just in case the casino support manages to get something done, I'll be here to follow any progress while my colleagues will look at it from the complaint perspective.

Hopefully it won't be a long run!