안녕하십니까,
우선 제가 엉뚱한 곳에 글을 올렸다면 사과드립니다!
이제 내 문제로 :
Locowin을 6개월 정도 플레이했습니다! 지금까지 인출이나 예금에 문제가 없었습니다!
2주 전에 새 신용카드를 사용했습니다! 이제 목요일에 350유로를 인출하고 싶었고 KYC는 나에게서 KK 사본을 원했습니다. 물론 바로 보내드렸습니다! 오늘 확인이 완료되었고 모든 것이 정상이라는 이메일을 받았습니다! 이제 3월부터 5월까지의 지불 및 급여 증명을 위한 은행 명세서를 여전히 원한다는 이메일을 받았습니다! 내가 잘못 이해한 것이 아니라 안전한 쪽에 메일을 게시하겠습니다.
카지노 계정에 대한 확인 확인을 완료해야 합니다. 다음 링크를 사용하여 문서를 업로드하고 보안 포털을 통해 확인하십시오. 각 링크에서 해당 문서를 업로드하는 데 15분이 소요됩니다.
자산 문서 출처(3월과 5월에 카지노에 입금하는 데 사용된 자금 및 은행 계좌 명세서 ******** 은행 명세서는 필터링되지 않은 PDF 형식이어야 하며 이름, 계좌 번호 및 모든 거래가 표시되어야 합니다.)
귀하가 이 요청에 응할 때까지 귀하의 계정에서 출금을 처리할 수 없습니다.
필요한 절차를 도와주셔서 미리 감사드립니다.
진심으로, Locowin 팀.
참고: 이 이메일 주소는 답장을 받을 수 없습니다.
음...내가 왜 그래야 하지? 꼭해야합니까? 이게 합법인가요?
나는 지난 2개월 동안 약 10,000유로를 확실히 잃었고, 그것이 아프더라도 여전히 그것을 감당할 수 있고 나는 길에 있지 않습니다! 그리고 지금 어리석은 €350를 위해 그들은 그런 번거로움이 있습니다!
누군가 나를 도와주거나 어떻게 해야 하는지 알려줄 수 있습니까? 내가 반드시 350€에 대해 말하는 것은 아니지만 약간 농담을 하는 것 같습니다! 예금을 하기 전에 그렇게 하는 것이 어떻습니까? 그것은 나에게 찢어지는 것 같은 느낌이 듭니다!
미리 감사드리며 귀하의 피드백을 기다리겠습니다!
행복을 빌며
Hello,
First of all I apologize if I'm posting in the wrong thread!
Now to my problem:
I've been playing on Locowin for about 6 months! So far I have never had any problems, neither with withdrawals nor with deposits!
2 weeks ago I used a new credit card! now I wanted to withdraw €350 on Thursday and KYC wanted a copy of the KK from me. Of course I sent them straight away! Received an email today that the check was complete and everything was OK! Now I've received an email that they still want my bank statements from March to May for payment and the proof of salary! I'll post the mail here to be on the safe side, not that I misunderstood anything:
We are required to complete verification checks on your casino account, please use following links to upload your documents and verify through our secure portal. Please note that each link allows 15 minutes for you to upload that document:
Source of Wealth Documents (Kindly provide documentary evidence of your listed source of wealth (retirement income), for the funds used to deposit in our casino for the months of March and May and the bank statement of account ******** for the same months. Please note that the bank statement must be unfiltered and in PDF format, showing your name, account number, and all transactions. )
No withdrawals can be processed from your account until you comply with this request.
Thank you in advance for assisting with these necessary procedures
Yours sincerely, the Locowin team.
Note: This email address cannot accept replies.
Um...why should I? Do I have to? Is this legal?
I've certainly lost about 10,000€ in the last 2 months, and even if it hurts, I can still afford it and I'm not on the road! And now for a ridiculous €350 they are such a hassle!
Can someone help me or tell me what to do? I'm not necessarily talking about the 350€, but I feel a little kidded! Why don't you do that before making a deposit... it feels like a rip off to me!
Thank you in advance and I look forward to your feedback!
With best wishes
Hallo,
zuerst bitte ich um Entschuldigung wenn ich im falschen Thread posten sollte!
Nun zu meinem Problem:
Ich spile seit ca.6 Monate auf Locowin! Bisher hatte ich nie Probleme, weder bei Auszahlung noch bei Einzahlung!
Vor 2 Wochen hab ich eine neue Kreditkarte benutzt! nun wollte ich Donnerstag 350€ auszahlen lassen, und KYC wollte von mir eine Kopie der KK. Hab ich denen natürlich gleich geschickt! Heute Email erhalten das die Überprüfung durch sei und alles OK wäre! Nun hab ich eine Email erhalten, das sie zur Auszahlung noch meine Kontoauszüge von März bis Mai wollen und den Gehaltsnachweis! Ich poste mal zur Sicherheit die Mailhierher, nicht das ich was missverstanden hab:
We are required to complete verification checks on your casino account, please use following links to upload your documents and verify through our secure portal. Please note that each link allows 15 minutes for you to upload that document:
Source of Wealth Documents (Kindly provide documentary evidence of your listed source of wealth (retirement income), for the funds used to deposit in our casino for the months of March and May and the bank statement of account ******** for the same months. Please note that the bank statement must be unfiltered and in PDF format, showing your name, account number, and all transactions. )
No withdrawals can be processed from your account until you comply with this request.
Thank you in advance for assisting with these necessary procedures
Yours sincerely, the Locowin team.
Note: This email address cannot accept replies.
Ehm....wieso sollte ich das? Muss ich das? Ist dies rechtens?
Sicherlich hab ich ca 10000€ verloren in den letzten 2 Monate, und auch wenn es weh tut, so kann ich es mir dennoch leisten und bin nicht auf der Strasse! Und jetzt für lächerliche 350€ machen die so einen Stress!
Kann mir jemand helfen oder sagen was ich tun soll? Mir geht es nicht unbedingt um die 350€, aber ich fühle mich etwas veräppelt! Warum machen Sie sowas denn nicht vor einer Einzahlung....für mich kommt das wie Abzocke vor!
Ich bedanke mich schon im Voraus und hoffe auf Rückmeldung!
Mit freundlichen Grüsse
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