GGBet Casino - 플레이어의 보증금이 입금되지 않았습니다.

They doses nit credit my deposit amount from more tha a week and still they said we will add it daily it was the fraud site

Dear shivani05221,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Provide me your payment provider details i will contact them

Dear shivani05221,

How should I know what payment method did you use? It is your payment provider you have to contact them.

Hello

According to our records, the player successfully received the deposit and already withdrew the winnings.

Kind regards

Dear shivani05221,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.