GGBet Casino - 플레이어의 탈퇴가 지연되었습니다.

2 weeks have passed and the money still appears in my account I contact the ggbet user and he tells me for two weeks please wait for the provider

2 εβδομάδες έχουν περάσει και ακόμα να εμφανιστούν τα χρήματα στον λογαριασμό μου επικοινωνώ με τον χρήστη του ggbet και μου λέει εδώ και δύο εβδομάδες παρακαλώ περιμένετε τον πάροχο

Dear Γιώργος,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if it was your first withdrawal in this casino? Do I understand correctly that your payment is still pending inside the account without being processed?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Dear Γιώργος

Can you confirm you'd received the money?

Also, are you from France or Greece? Since players from France are strictly prohibited at gg.bet

Thank you in advance

Thank you very much, GGBet Casino team, for your assistance.

Dear Γιώργος,

Could you please confirm that you've received your winnings already?

Dear Γιώργος,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player can reopen this complaint anytime.