GuruPlay Casino - 플레이어의 보증금이 적립되지 않습니다.

It has not been credited yet

Aún no se ha acreditado

Dear davidbaby2023,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please, could you clarify if you have tried contacting your payment processor regarding this issue? Was it your first deposit in this casino? Please could you forward the payment receipt and any relevant communication to tomas@casino.guru? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

Dear davidbaby2023,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello my dears

If I need help making the payment of 50 dollars, please deposit it to play.

That first deposit I made

Hola mis estimados

Si necesito q me ayuden haciendo efectivo el pago de 50 dolares que deposite porfa para jugar

Esi primer depósito q hice

Thanks for your response.

Please could you forward the payment receipt and any relevant communication between you and the casino to tomas@casino.guru

Dear davidbaby2023,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.