HipSpin Casino - 플레이어의 입금이 지연되었습니다.

Hey

I deposited money into my game account 3 times but I didn't immediately notice that the money went out of my bank account but you were only visible in my game account 22 hours later.

There was nowhere also said to deposit today and play tomorrow?

Hei

Talletin 3 kertaa raha pelitilille mutta en huomannut heti että raha rahat menivät pankkitililta mutta pelitilillä olit näkyvissä vasta 22 tuntia myöhemmin.

Ei ollut missään sanottu myös että talleta tänään ja pela huomenna?

Dear Riivo,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Were all your deposits credited to your casino account? Which payment method you have opted for?

I hope we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Jesus

You came to your game account 12 hours later

I paid from online banking

Jees

Tulit pelitilille 12 tuntia myöhemmin

Maksoin verkkopankkista

Are there any funds missing?

Dear Riivo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.