Hot.Bet Casino - 플레이어의 계정이 차단되었습니다.

Dear Ladies and Gentlemen,

I didn't register at Hit.bet today and after the winning bet, my account was simply blocked for inexplicable reasons.

I ask for your support.

Kind regards

Sehr geehrte Damen und Herren,

ich habe nich heute bei Hit.bet registriert und nach der Gewonnen Wette, wurde mein Konto aus unerklärlichen Gründen einfach gesperrt.

Ich bitte um ihre Unterstützung.

Mit freundlichen Grüßen

Dear Sulito1988,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if you’ve completed the account verification successfully? Which games you’ve been playing (live games, slots, or multiplayer)? Have you accumulated your winnings with or without an active bonus?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Already done, thanks anyway

Hat sich bereits erledigt, trotzdem vielen lieben dank

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Sulito1988, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru