Joe Fortune Casino - 게임 충돌로 인해 플레이어의 승리가 지연됩니다.

After depositing thousands of dollars i eventually won a feature only for the game to crash, its been 3 weeks and joe fortune tells me they are working on it and will sporadically reply with the same generic response.

Dear roscotheruler,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward your game history to tomas@casino.guru? Please highlight the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence of uncredited winnings, we can’t proceed further with this case as it would be close to impossible to confront the casino.

 Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Tomas

Dear roscotheruler,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.