Lapilanders Casino - 플레이어의 상금이 보류되었습니다.

Hello

I deposited 200 euros at Lapilanders and got 200 euros bonus.

My account is fully verified and bonus requirements are met. Withdrawals keep getting canceled.

can you help me here

Thanks

hallo

Ich habe bei Lapilanders 200 euro eingezahlt und 200 euro Bonus bekommen.

Mein account ist vollständig verifiziert und Bonusanforderungen sind erfüllt. Auszahlungen werden immer wieder storniert.

Können Sie mir hier helfen

Danke

Dear Talel,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru.

Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Dear Talel,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.