Limitless Casino - 불분명한 베팅 요건으로 인해 플레이어가 상금을 잃었습니다.

Unlike Brangocasino, Casinoxtreme, Yabbcasino, etc., LimitlessCasino is the ONLY one that removes the extra money from free spins once you have met the wagering requirements before placing a withdrawal request. Because of this, it is necessary to keep an eye on your balance with every spin as it can suddenly drop to 50 dollars if you have been lucky and won. Unfortunately, I missed checking my balance for just 1 second, and suddenly I was down to 45 dollars. Considering the minimum withdrawal requirement is 50 dollars, I ended up losing everything after that. All because I did not receive any notification that I had fulfilled the wagering requirement. It's absolutely necessary to monitor every single spin to see if you are maintaining over 50 dollars and have not yet met the wagering requirement.

Tillskillnad från Brangocasino, Casinoxtreme, Yabbcasino osv. Så är LimitlessCasino dom ENDA som tar bort extra pengarna från freespins när man nått omsättningskravet innan man skickat uttagsförfrågan. Detta gör så att du måste ha koll på din balans varje spin eftersom det när som helst kan gå ner till 50 dollar om du haft tur och vunnit. Jag råkade tyvärr missa 1 sekund att kolla min balans, så helt plötsligt var jag nere på 45 dollar. Efersom minsta uttag är 50 dollar förlorade jag allt sen. Allt pga att jag ej fick någon notis om att jag uppfyllt omättsningskravet. Varje jäkla spin måste du ha koll på om du har över 50 dollar och inte uppfyllt omsättningskravet än.

Dear Daftpunk5,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience in Limitless Casino.

Could you please explain if the casino confiscated any of your winnings?

Do I understand you played down the remainder of your balance after the wagering of the bonus was complete?

Sadly, since you have played your winnings, I’m afraid we are out of options to help

If there is any additional information that would support your case, please do not hesitate to contact us, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Tomas

Hi Thomas! Yes, because I forgot to check my bonus balance of 1.2 spins, I missed that I converted the free spins because I had time to go from 60 dollars to 45 (Otherwise it is 50 because that is the highest and smallest you can withdraw with such free spins) So in frustration i played $1 blackjack hoping to get back to 50. finally i was down to $30 so i bet 20 and won, at least i thought. Unfortunately, you weren't allowed to play black jack with the bonus money, so my 50 dollars disappeared.. But I buy that, on the other hand, I don't buy that this casino is the only one that doesn't give the player a chance to know when the turnover requirement is met, (e.g. with a notice ) or at least do like casino brango and casinoextreme by removing the extra money AFTER sending a withdrawal request instead of before. Completely uncaring and uncomprehending customer service as well. 100 points to this casino.

Hej Tomas! Ja eftersom jag glömde kolla mitt bonus saldo på 1,2 spins så missade jag att jag omsatte freespinsen eftersom jag hann gå från 60 dollar till 45 ( Annars är det 50 eftersom det är det högsta och minsta man kan ta ut med såna freespins ) Så i frustration spelade jag black Jack på 1 dollar i hopp om att få komma tillbaka till 50. Tillslut var jag nere på 30 dollar så jag bettede 20 och vann, iallafall vad jag trodde. Tyvärr fick man ej spela black Jack med bonus pengarna så mina 50 dollar försvann.. Men det köper jag, däremot köper jag inte att detta casino är det enda som inte ger spelaren en chans att veta när omsättnintskravet är uppfyllt , ( tex med en notis ) eller åtminstone göra som casino brango och casinoextreme genom att ta bort extra pengarna EFTER man skickat en uttagsförfrågan istället för före. Helt obrydd och oförstående kundtjänst dessutom. 100- poäng till detta casino.

Dear Daftpunk5,

Could you please specify what was the bonus you received? Was it a free spins no-deposit bonus? If you have a screenshot or a link to the bonus, please share with us this information.

Do I understand you played blackjack after the wagering of the bonus was complete?

Do I understand correctly the reason given to you by the casino why your winnings of 30 or 50 USD were confiscated is due to you playing a restricted game while your bonus was active?

I'll await your reply.

Dear Daftpunk5,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.