LordSpin Casino - 플레이어의 지원 요청에 응답이 없습니다.

I registered at this casino through this page by clicking the link, deposited, validated my email, won, and requested a withdrawal. However, the chat and support emails listed on their official casino page remain unanswered. You have listed this casino as operational, but it appears it is not.

They are deceiving players, and this casino seems to be a real scam.

Who is responsible for casinos that you claim are functional but are actually set up to rob players?

Me registre en este casino a través de esta pagina pinche el enlace , deposite, valide mi correo, gane ,solicite retiro , no responden los chat ni los correo que tienen de soporte , que tienen en su pagina oficial del casino, ustedes lo tienen como casino funcionando y al parecer esta casino no lo esta.

Están engañando a los jugadores , al parecer este casino es una verdadera estafa.

Quien responde por casinos que ustdes como pagina dicen que funciona y en realidad es para robarle a los jugadores.

Dear mmacca,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LordSpin Casino.

On the screenshot you uploaded, it appears you have an active bonus balance.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Which bonus have you accepted?
• Are you struggling to complete the wagering requirements for the bonus?
• When exactly was the last time you attempted to contact casino live chat and email support?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

This casino grants a welcome bonus, but first you use the player's real money, that is why if you win with your money you have the right to withdraw it at any time and the bonus is automatically eliminated.

I won with my real money and not with a bonus

Este casino otorga un bono por bienvenida , pero primero usas el dinero real del jugador , es por eso que si ganas con tu dinero tienes derecho a retirarlo en cualquier momento y se elimina el bono por automatico.

Yo gane con mi dinero real y no con bono

Thanks for your reply.

When have you requested a withdrawal of your winnings?

Have you managed to receive any reply from support@lordspin.com since your last reply?

More days have passed than they say they delay withdrawals, but they still haven't paid me.

Yesterday I received an email from Lord Spin that my account was verified.

Han pasado mas de los dias que ellos dicen que demoran los retiros , pero aun no me pagan.

ayer recibi un correo de lord spin que mi cuenta estaba verificada.

After your account has been verified, did the casino proceed to process a payout? Please let me know.

Dear mmacca,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.