LTC Casino - 플레이어가 게임이 정지되는 문제를 겪고 있습니다.

I got into the bonus playing Aztec claw. The game froze and will do nothing. It's been 4 days since it happened. I contacted support and followed their instructions. I've cleared cache and all site data. Logged out of the casino. Tried incognito and different browser and devices. Nothing works. Now I cannot access support by clicking the link or getting any responses via email. I've attached a photo of the game frozen. Also it's only frozen when using Bitcoin. I've deposited Litecoin and can still play.

Dear jgorney525,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Could you please forward your game history to tomas@casino.guru? Please highlight the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand that without any supporting evidence of uncredited winnings, we can’t proceed further with this case, as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Tomas

Thanks for contacting me.

I sent you an email in which I asked for more information from you.

Please reply here or contact me via email.

I'll await your reply.