LynxBet Casino - 플레이어가 출금에 어려움을 겪고 있습니다.

This website is scam i had withdrawal on 22nd May and still my withdrawal is pending when I am telling them that please cancel my withdrawal they are just ignoring my messages and i already emailed them about this issue but they are not responding.

My mind is to give him not star 0 but for submitting the compliment 1star is required so i had given.

Please don't play on this website.

Totally scam website and fraud .

They are doing cheating with players.

I am telling you please don't play on this fraud website.

Dear ritikchahtit, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification? Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Veronika

No i am withdrawing for the first time

They doesn't asked me for KYC

No

Prior to requesting your first withdrawal, you should verify your identity documents, so the casino knows the winnings will be paid to the rightful owner. I have checked the LynxBet Casino Terms and Conditions and this is what I found:

How Do I Verify My Account?

We may require you to verify your account at some stage in your LynxBet journey. To do so, documents such as an official I.D. card or proof of address must be submitted via our Document Upload portal. You can find this by going to My Account > Settings > My Documents. When this is needed, we will contact you via your registered email address or account notification with all the relevant instructions.

Have you submitted any identity documents to your account?

Shut up your mouth they giving wkyc don't read Terms and conditions my friend got wkyc withdrawal

Please behave in a respectful and professional manner.

Are you trying to get your withdrawal canceled, so you could continue playing? Or is there any other reason you want to cancel your withdrawal?

My withdrawal is in processing from 22nd May

You have not answered my question. Are you trying to get your withdrawal canceled? Has the casino replied to your email yet?

My withdrawal is cancelled thank you

Dear ritikchahtit,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika

Casino.Guru