N1 Bet Casino - 플레이어 상금의 인출이 지연되었습니다.

Hi, i made 600€ withdrawall request on this casino in 14.04.2025. in casino terms and conditions IS reading that Max proces Time with that withdrawall option IS Max 3 days and i Have alredy waited that Time. Now they told me that i maybe Have to wait at least 3 days More. I do not understand why? I am alredy fully verified and i Have get My money before instantly to My bank account so why this Time IT taking week before i get My money or If i Even get them. I think this is scammer casino. They just dont want to pay me My money so they try to find some reason why not pay me. Can you casinoguru please help me to get My money? Thank you.

Dear Jarski88,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Yes but this casino terms and conditions IS reading that withdrawall with My method takes Max 3 days and i Have alredy waited that Time. They are breaking they own casino terms and conditions If they do not pay me today.