N1 Bet Casino - Fixipay 문제로 인해 플레이어 출금이 처리되지 않습니다.

Hello,

I withdrew from Casino N1 via bank transfer Fixipay.

I wanted to create an account with Fixipay, but I see that the Fixipay website doesn't work and is password protected.

What can I do now?

According to customer service, Casino N1 can no longer do anything.

Thanks in advance

Best regards

Alexander B***

Hallo,

ich habe bei Casino N1 über Banktransfer Fixipay ausgezahlt.

Ich wollte jetzt mir ein Konto bei Fixipay erstellen, sehe aber das die Seite von Fixipay nicht funktioniert und Passwort geschützt ist.

Was kann ich nun tun?

Casino N1 kann jetzt nichts mehr tun lt. Kundenservice.

Vielen Dank im Voraus

Mit freundlichen Grüßen

Alexander B***

Dear Alex121294,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful withdrawals before? 
• Could you please post a screenshot of your withdrawal history here in this thread?
• Why did you use a payment provider with which you didn't have an active account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello,

it's been dealt with.

You don't need a Fixipay account.

The money has already been transferred directly to my account.

Hallo,

hat sich erledigt.

Man benötigt kein Konto von Fixipay.

Das Geld wurde bereits direkt auf mein Konto überwiesen.

Dear Alex121294,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru