Nitro Casino - 출금 수수료에 대한 플레이어의 불만족

Not the actual complaint but the bad experience. The casino takes about 3% of the withdrawal cost for each withdrawal. A very rare and bold way to reduce the chances of players winning.

Ei varsinainen valitys mutta huono kokemus. Kasino ottaa noin 3% nostokulun jokaisesta kotiutuksesta. Hyvin harvinainen ja luotaantyöntävä tapa jeikentää pelaajien voiton mahdollisuuksia. 

Dear Jarmo,

Thank you very much for contacting us. I’m sorry to hear about your problem. I have contacted live chat support asking about withdrawal fees, and they told me, that the casino charges 3 EUR per transaction (not 3%). I have added this information to our review https://casino.guru/nitro-casino-review.

Have you been charged 3% when withdrawing your winnings? Please could you forward me a receipt or a screenshot? I hope we will help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards,

Petronela

Hi, ok that 3% was a guess but it might be 3 €. The amount I raised was about € 100 and I deduced that 3%. So I think it's ok if that is mentioned in the casino information, it's quite rare nowadays for such a draw.

Hei, ok tuo 3 % oli arvaus mutta voi tosiaan olla 3 €.  Nostamani summa oli noin 100€ ja siitä päättelin tuon 3 %. Eli minusta ok jos tuo vaan mainitaan kasinon tiedoissa, aika harvinaista nykyään tuollainen nostopalkkio. 

Dear Jarmo, 

Unfortunately, after gathering all the necessary information we are rejecting this complaint us unjustified. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.