Honestly awful, Though the bonuses and lack of playthrough reel you in, when it comes time to payout the process is painful and ridiculous, I won 1221$ but had a 200% bonus so my winnings are capped at 1000 which is fine, but the kicker is that you may only withdraw 500$ at a time at which your first withdrawal will have your bonus deducted, in my case 200$, also fine, though it would be much easier for them to just remove excess from my account. But the absolute worst part is that each withdrawal takes 12 business days.15 standard days in the case of my first 500$ or 300$ rather So not only do I have to take 3 seperate withdrawals to cash out the entire 1000$ but the wait time to recieve it all will be well over a a month. Completely ridiculous. Not to mention the staff diliberately lie to you about this if asked prior to deposit ( I was told it would be much faster especially since I was using crypto) Is this how they make their money by holding ours in order to turn a profit? Idk but I can say with a certainty that their are many online casinos that manage to payout within minutes so whatever bs they are saying about processing times is total crap, shady dealings. This casino is no good my friends. 👎👎👎 Very disappointed.
UPDATE: Yes as of May 15th I was paid, after I wrote this review and after i spoke with several customer service reps and called the casino out. ALSO: Not the full 1000$ as they state is the max cash out but 798$ because instead of removing the bonus portion from the 1200$ that I won it was taken FROM the max cashout value that they state so it's literally impossible to cashout 10x your deposit if you use a bonus because they will take the bonus amount from the max amount. Very silly indeed, also I must point out that I was verified over a month ago when I initially deposited so the statement made below is false on that account. And my limit was never increased in fact the last withdrawal of 221$ was requested the 13th of May and I still had a 500$ limit so im unsure why the falsity is necessary? But all and all I will say that they are not total fraudsters as I did indeed recieve a payout from them exactly 1 day prior to 12 business days. Ultimately the experience still left a bad taste in my mouth. Still I hope you all take care of yourselves and have a wonderful day!