Thank you for sharing your thoughts, Shakila. We're glad to hear that you enjoy playing at CookieCasino, but we understand your frustration with the process of accessing your winnings. We’re committed to providing a smooth and seamless experience for all our players, and your feedback is important to us.

If you’re experiencing any issues with withdrawals, please don’t hesitate to contact our support team, and we’ll do everything we can to resolve the situation as quickly as possible. We truly appreciate your feedback and look forward to making your experience even better moving forward!