DO NOT PLAY HERE UNLESS YOU ARE WANTING TO BE RIPPED OFF MUCKED AROUND AND BE INSULTED AND LIED TO BY NEOSPIN AND THE ONLINE CHAT!!! By far the worst online casino i have ever played at. My account verified after winning 2.35k on a lucky spin was then told I had a duplicate account which I had %0 idea of as im very careful about what casinos I chosse to verify with, my Yahoo email account and details after investigation had taken in a breach and has been used multiple times in this case to open an account with NEOSPIN to the best of my knowledge. This account (email and casino account) has now been closed, NEOSPIN said IN CHAT "if the duplicate account is shut they will proceed with withdrawal" after explaining to them that I had no idea about the "duplicate account" they then basically bullied me to sign into said email and send them and email from there asking to shut that account down THEN stating once that has been done the withdrawal will be going ahead. AND NEOSPIN I HAVE SCREEN SHOTS OF YOUR ONLINE CHAT STATING THIS!! And guess what within 12hours my withdrawal is cancelled stating I had duplicate accounts!!!! And then to add salt to the wounds the now so called chat starts asking me very VERY intrusive questions such as .1 Are you a problem gambler? .2 Have you taken loans or sold items to use for gambling? .3 Do you think gambling is a problem for you and or your family? AFTER reading these and being insulted and lied to I THEN SAID "why have you asked me these questions there reply "ANSWER THESE QUESTIONS OR WE CAN NOT PROCEED WITH YOUR WITHDRAWAL REQUSET" So once again bullied and feeling insulted I lowered myself to following there upsurd request and replied, to all your requested questions the answer is no, I use slot sites as a form of entertainment and if you look at my deposits you will see there is no issue. AND then the chat replies ok we will proceed with withdrawal (AGAIN NEOSPIN SCREEN SHOTS TO PROVE THIS) I HAVE NEVER EVER BEEN TREATED SO BADLY ****WHO EVER IS READING THIS DO NOT I REPEAT DO NOT SIGN UP HERE UNLESS YOU WANT TO BE TREATED LIKE A "PROBLEM GAMBLER BE ACCUSED OF DUPLICATE ACCOUNTS THEN BULLIED INSULTED THEN PROMISED A WITHDRAWAL THEN TO HAVE THAT AFTER HOURS ONLINE CHAT CHUCKED IN THE BIN THIS SITE IS A SCAM %100" I WILL BE FORWARDING ALL SCREEN SHOTS AND EVIDENCE TO CASINO GURU. After being insulted bullied and made to feel like I've done wrong and to have the funds I so desperately needed for myself and my family stolen from me you NEOSPIN.COM NEED TO PUT YOUR MORALS IN CHECK!! THIS CASINO NEEDS TO BE BLACKLISTED" And NEOSPIN if i did have so called "duplicate accounts" with same details same phone number etc.. why was i allowed to open another account with you? And after being accused of this i did a search on said duplicate email and guess what no trace at all of signing up (to be fair this may of been deleted by breaches) but again the "duplicate" account had not been verified and the promise of it being shut down was not withheld. If NEOSPIN resolves this is will out of good faith remove my complaint if not I will indeed continue on a path of every single avenue to warn others of the mental anguish this has caused me. So unfair and so misleading this has truly put a fun pass time i have enjoyed in question how am I now ever to trust any site due to NEOSPINS treatment. Absolutely disgusting again to anyone thinking about signing up at NEOSPIN please save yourself the intrusive disgusting behaviour this site will provide you. Casino guru thank goodness you are here i intend on asking for your help as I have documented everything I have stated above to be accurate and from my behalf true. Thanks to all for reading this warning.