‏I recently experienced a significant issue with 1xBet regarding a deposit I made. Despite following all the required steps and providing all necessary documentation, my problem remains unresolved after 23 hours of back-and-forth communication with their support team.

‏Here’s a summary of what happened:
‏1. I made a deposit, but the funds did not appear in my account.
‏2. I contacted customer support, and they asked me to provide proof of the transaction. I sent them all the required documents, including bank statements and transaction details.
‏3. After reviewing the documents, they asked me to wait while they investigated. However, after several hours, they repeated the same request for documents, even though I had already provided everything.
‏4. This cycle continued multiple times, and I was repeatedly told to "be patient" without any clear resolution or timeline.

‏I find this level of customer service unacceptable. The lack of professionalism and the constant repetition of requests for documents I’ve already provided is frustrating and time-consuming. I expected a more efficient and transparent process from a platform as large as 1xBet.

‏I urge 1xBet to:
‏- Resolve this issue immediately.
‏- Improve their customer support system to avoid such delays in the future.
‏- Provide clearer communication and realistic timelines for issue resolution.

‏Until this matter is resolved, I cannot recommend 1xBet to anyone. I hope they take this feedback seriously and work on improving their services.