Rocket Bingo Casino - 플레이어가 철회할 수 없습니다.

Hello sebaZ82,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rocketbingo Casino. Before we would try to contact the casino, please allow me to ask you a few more question to clarify the case as much as possible.

How long have you been verified? Is this your first withdrawal request or have you ever withdrawn before? Have you been playing with any deposit or no deposit bonuses? If yes, did you complete the wagering requirement of it? Also please, if you have any proof or communication with the casino regarding the case, forward it to nikolas.b@casino.guru. Looking forward to your answer and I hope we will be able to help you out as soon as possible.

Regards,

Nick

Casino.guru

Im veryficed some 1 month yes is my first withdrawal and i play for real money no bonus 😪

Thank you sebaZ82 for providing additional information. I'll now forward your complaint to my collegue Viliam who will be assisting you from now on.

Wish you best luck.

Regards,

Nick

Hello sebaZ82,

I looked at your complaint and will do my best to help you. I would like to invite Rocketbingo Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

Ok guys i thing now is ok i login today and try withdrawal and all work ... Thx for help and all 😉

Dear sebaZ82,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru