SELECT.bet Casino - 플레이어의 보너스 상금이 취소되었습니다.

I deposited 100 dollars with selectbet.com and 100 dollars was crdited as virtual money for acrollover 16 times i played over axweek and 3 days betti g constantly on sports after losing and winning i was able to roll over the amount even i was notified saying good job . I cluckec withdraw to cash out 1000 then i was asked of identification i sent everything to them only for them to come bback and say i manupilated the bonus which is great lie i have askec them to show me proof and they coukd not come witn any . They instead refunded my 100 dollars and took my 900 . Please help

Dear Kingslove,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Dear Kingslove,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.