Slots City Casino UA - 플레이어는 웹사이트에서 게임 문제를 겪습니다.

E After making the first scroll, the game gave me this picture and froze. After reloading the page, everything disappeared, as if nothing had happened. In the history of the game at this time, there is no screenshot of my first cooldown at all. I took a screenshot of the game just in case. I wrote to support, they told me that everything was OK with them. And there was no crash or anything else in the game.

EЗробивши перший прокрут,гра видала мені таку картину,і зависла.Перезагрузивши сторінку все пропало,ніби нічого небуло.В історії гри цього часу що на скріні,і мого першого круту взагалі немає.Я на всякий випадок зробив скрін шот гри.Написав в підтримку,мені сказали що в них все Ок.А в грі збою чи ще чогось небуло.

Dear taraz8791,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if the balance from your account has been deducted even though the bet is not recorded in your gaming history?

Do you have any other evidence of your issue apart from this one picture you shared with us?

I hope we will be able to help you resolve this problem as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hello everyone and thank you very much for the work you are doing on my complaint to the casino.

Всім привіт і щире дякую за ту роботу яку ви проводите,по моїй скарзі до казино.

Thank you for your response. However, I have not received the additional information I requested in my initial reply. If your bet is not recorded in your gaming history and no money was deducted from your account, unfortunately, we won’t be able to assist you further.