계좌를 개설하고 €100를 입금했습니다. 그 대가로 나는 €100의 보너스를 받았다. 이 보너스를 성공적으로 수익으로 넘겼고 계정 확인이 아직 진행 중일 때 €100의 주말 보너스를 받기 위해 추가로 €200를 입금했습니다. 며칠 후 계좌 확인 절차가 완료되자 전화 요금 청구서와 최근 신분증과 함께 찍은 사진을 제출해야 했고 998유로를 인출했습니다. 그런데 운영자인 Slotshammer는 내 플레이어 계정에 €100만 반환하고 €898를 임의로 삭제했습니다. 내가 받은 유일한 설명은 내가 무엇을 잘못했는지에 대한 자세한 설명 없이 이용 약관에서 길게 발췌한 것뿐이었습니다. 내 게임 활동은 평범했고 심지어 이겼습니다. 또한 저는 이 사이트에 다른 계정을 만든 적이 없습니다. 나는 결코 모순된 내기나 그런 종류의 내기를 걸지 않았습니다. €898의 압수에 대해서도 설명되지 않았습니다. 그것은 단순히 무작위로 보입니다. 내가 200유로를 인출했다면 아마도 100유로만 공제되어 나에게 남은 잔액이 남았을 것입니다. 이는 명백한 사기 행위인 것으로 보입니다. 돈을 돌려받아야 해요. 이 금액은 나에게 큰 의미가 있으며, 최근의 좌절 끝에 승리를 거둔 것은 참으로 행복한 순간이었습니다.
교환원은 내 계정에서 부당하게 제거된 €898를 반환해야 합니다.
I opened an account and deposited €100. In return, I received a €100 bonus. When I successfully turned over this bonus with a profit and the account verification was still under process, I deposited an additional €200 to receive a €100 weekend bonus. Once my account verification process was completed after several days, during which I had to submit a phone bill and a recent photo of myself with my ID, I withdrew €998. However, the operator, Slotshammer, only returned €100 to my player account and arbitrarily deleted €898. The only explanation I received was a long extract from the terms and conditions, without any detailed clarification on what I supposedly did wrong. My gaming activities were normal and I even won. Also, I've never had another account on this site. At no point did I place contradictory bets or anything of that sort. The confiscation of €898 was also not explained. It simply seems random. If I had withdrawn €200, they would probably have deducted only €100 leaving me the remaining balance. This appears to be outright fraudulent. I need my money back. This amount means a lot to me and it was indeed a happy moment when I won after recent setbacks.
The operator should return my € 898, which was unjustly removed from my account.
Ich habe ein Konto eröffnet und 100 € eingezahlt. Dafür habe ich einen Bonus von 100 € erhalten. Als dieser erfolgreich mit Gewinn umgesetzt war und die Verifizierung noch nicht abgeschlossen war, habe ich erneut 200 € eingezahlt, um einen Wochenendbonus von 100 € zu erhalten. Als meine Verifizierung dann nach mehreren Tagen endlich durchgeführt wurde und ich auch noch eine Telefonrechung und ein aktuelles Foto von mir mit meinem Ausweis nachreichen musste, habe ich 998 € ausgezahlt. Der Anbieter Slotshammer hat 100 € zurück auf mein Spielerkonto gegeben und 898 € einfach gelöscht. Als Erklärung gabs nur einen langen Auszug der AGBs ohne genaue Erklärung was ich nun genau angeblich falsche gemacht habe. Ich habe ganz normal gespielt und gewonnen. Ich hatte auch noch nie einen Account auf dieser Seite. Ich habe keine gegenteiligen Wetten oder sonstiges platziert. Der Betrag 898 € wurde ebenfalls nicht erklärt. Es scheint wahllos zu sein. Hätte ich nun 200 € ausgezahlt, hätten sie mir wohl nur 100 € abgezogen und ich hätte den Rest behalten dürfen. Das ist wirklich betrügerisch. Ich möchte mein Geld zurück haben. Das ist wirklich viel Geld für mich und ich hatte mich total gefreut endlich mal wieder was gewonnen zu haben, nachdem es zuletzt sowieso nicht gut für mich lief.
Der Bedienende sollte mir meine 898 € zurückgeben, die er einfach von meinem Konto gelöscht hat.
I opened an account and deposited €100. For this I received a bonus of €100. When this was successfully implemented with a profit and the verification was not yet completed, I deposited €200 again to receive a weekend bonus of €100. When my verification was finally carried out after several days and I also had to submit a telephone bill and a current photo of myself with my ID, I paid out €998. The provider Slotshammer gave €100 back to my player account and simply deleted €898. The only explanation was a long excerpt from the terms and conditions without a precise explanation of exactly what I supposedly did wrong. I played normally and won. I've never had an account on this site either. I haven't placed any contrary bets or anything. The amount of €898 was also not explained. It seems random. If I had paid out €200, they would probably only have deducted €100 from me and I would have been allowed to keep the rest. This is really fraudulent. I want my money back. That's really a lot of money for me and I was really happy to finally win something again after things weren't going well for me recently anyway.
The operator should give me back my € 898, which he simply deleted from my account.
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