Spin247 Casino - 플레이어가 철회할 수 없습니다.

I won with the welcome bonus or free play and wanted to pay out 100 euros. In the financial transfer on my account it has been saying "Status pending" for days, I wrote to this support 5-4 times using the contact form and got no reaction or answer! There is no live chat and no other contact option! Lg

Ich habe mit dem Willkommens Bonus bzw. freispielen gewonnen und 100 Euro auszahlen wollen . Im finanz Transfer auf meinem Account steht das seit Tagen „Status ausstehend „ habe 5-4 mal diesen Support per Kontakt Formular angeschrieben und bekomme keinerlei Reaktion oder Antwort ! Live Chat gibts nicht und auch keine andere Kontakt Option ! Lg

Hello Jennifer,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin247 Casino. Before we would try to contact the casino, allow me to ask you a few more question to clarify your case as much as possible.

How long have you been waiting for the withdrawal? Is your account verified? If yes, when did the process finished? Also please if you have any relevant communication between you and the casino, or any proof which could support your case, please send it to nikolas.b@casino.guru. Looking forward to your answer and I hope we will be able to help you out with your issue.

Regards,

Nick

Hello Jennifer,

The withdrawal should no longer be pending and should be paid.

Thank you for using Spin247 and congratulations on your win.

Many thanks,

Spin247

Dear Jennifer,

Could you please advise if your payment has arrived?

Dear Jennifer,

We haven't hear from you in a while. Please note that if we won't get any respond within the next 7 days, your complaint will be rejected.

The complaint will be now rejected for the above mentioned reason.