Sportbet.one Casino - 플레이어의 상금은 몰수되었습니다.

Yesterday, I made a deposit of $140 at the betting house. I managed to make 354 USDT, but the casino zeroed my balance, claiming multiple accounts.

eu fiz um deposito ontem de 140 dolares na casa de aposta, eu consegui fazer 354 usdt porem a csa zerou meu saldo alegando multipas contas.

Dear douglasleite192,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Could you please advise if you have passed the KYC verification? 
• Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Dominika

Dear douglasleite192,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.