Sportiumbet Casino - 플레이어가 플레이하는 동안 기술적인 결함을 경험했습니다.

This casino throws the slots, you win some free spins or bonuses, it automatically says an error and takes you out of the game and it has happened 3 times and they do not return the spins that I win, also the withdrawal is super slow and I have lost a lot of money

este casino tidas las tragamonedas, ganas unos giros gratis o bonus, automsticamente dice error y te saca del juego ya van 3 veces que me pasa y no me devuelven los giros que gane, tambien el retiro es super lento ya eh oerdido mucho dinero

Dear iamvivicelaya,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Dear iamvivicelaya,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.