안녕하세요, 저는 2021 년 1 월 30 일 stoiximan에서 Mallorca-Girona 경기에 2 번 베팅했습니다. 전반전에서 에이스 50 유로와 마요르카 역습에서 경기 골을 위해 91 '에서 194 유로를 기록했습니다. 회사에있는 동안 골을 넣은 후에 베팅을했다고 주장합니까? 베팅하기 전에 베팅을 고정하는 데 얼마나 걸립니까? 나는 90 년대의 마지막 초에 그것을 연주했고 그것이 배치되기까지 3-4 초가 걸렸다. 그런 다음 몇 초 (약 3-4) 후 골이 들어와 베팅 옵션이 차단되었습니다.
왜 내가 그 문제에서 잘못되었다고 생각합니까? 나는 보통 194 유로를 베팅했다. 만약 골이 졌거나 취소 되었다면 (주심이 오프사이드를 봤기 때문에, 당신이 단계를 본다면), 즉 1067 유로가 이겼으니 그는 내게 지불하지 않았지만 그가 골을 취소하면 돈을 잃었 겠죠?
규칙 1.14.1 (우리가 믿어야 할 이유가있는 라이브 베팅은 이벤트의 결과를 이미 알고 있거나 선택한 참가자 또는 팀이 비교 우위를 얻은 후에 진행된 것으로 생각되는 라이브 베팅)를 핑계로 사용하는 것은 매우 나쁩니다. egx 득점, 다른 팀의 해고 등), 당사는 승패 여부에 관계없이 베팅을 취소 할 권리를 보유합니다.)
91 '에 베팅이 정상적으로 진행된 사진, 당첨 된 이미지,이 돈이 내 계좌에 들어간 이후로 경기 후 요청한 출금, 그리고 다음날 (!!!) 찍은 사진이 있습니다. 취소 된 베팅으로 나왔으니 원합니다!
나는 정상적으로 플레이했기 때문에 베팅을 돌려달라고 요청했고 회사는 점수가 앞섰다는 것을 알았 기 때문에 취소되었다고 주장합니다 (골이 득점되었을 때 베팅 옵션이 차단되었을 때 그런 것을 아는 방법)
제가 언급 한 사진과 부서와의 대화도 답과 똑같은 말로 보내드릴 수 있습니다. 규칙 1.14.1
이익이 1067 유로이기 때문에 할 수 있으면 도와주세요. 회사 규칙에 따라 "우리는 믿을만한 이유가 있습니다"라고 말하고 나를 덮지 않는다는 증거를 회사에서 제공하지 않기 때문에 어떻게해야합니까? 내기가 정상적으로 진행되었고 시스템이 가져 갔고 나에게 지불을 거부했습니다! 이것은 상상할 수없는 일입니다…
또한 나중에 그들의 부서에 구체적인 대답이 있습니다.
이메일을 보내 주셔서 감사합니다. 귀하의 카드가 광범위하게 확인되었음을 알려드립니다. 구체적으로, 경기에서 타이머가 91:02를 표시했을 때 티켓을 놓았고, 그 당시 골이 득점되기 1 초 전이었습니다. 그 당시 시장은 이용 가능하지 않았어야했고, 의도하지 않았기 때문에 목표가 취소되었습니다. 불편을 드려 죄송합니다.
그 외에도 이사하는 방법은 귀하의 결정이며 유효한 것에 동의하지 않습니다.
추가 정보 및 설명에 대한 귀하의 처분.
하지만 경기 영상을 찾았고 골은 91.05 점 !!!
https://www.youtube.com/watch?v=e9XWYe8KyNg&feature=emb_err_woyt (링크에는 91.02에서 볼이 내 베팅을 수락 한 중앙에 있음을 분명히 알 수있는 목표 순간입니다.
그것이 그들의 대답이었습니다.
이메일을 보내 주셔서 감사합니다. 목표에 도달 한 단계가 있었기 때문에 해당 초 동안 시장이 열리지 않아야하므로 잠시 취소가 이루어지지 않았 음을 알려드립니다. 공격적인 단계가 발생하면 시장은 몇 초 동안 닫히고 우연히 열려 있습니다. 다른 가설 시나리오에 대해서는 대답 할 수 없습니다. 그러나 골을 넣은 후에 카드를 배치 했더라도 잘못된 점수로 베팅했을 것이므로 카드가 다시 취소되었을 것입니다.
본질적으로 그들은 91.02에 들어온 베팅이 막혔어야한다고 말하지만 3 초 후에 골이 들어 와서 정상적으로 플레이 한 것이 내 잘못입니다.
그들에 대한 나의 대답
글쎄, 나는 비디오에서 91.05에 골이 들어 왔고 베팅이 91.02에 있다고 주장하는 것을 보았습니다. 나는 몇 초 전에 버튼을 눌렀다. 그래서 내가 베팅을했을 때 당신이 말한 내용은 목표보다 4 ~ 5 초 전이었습니다. 네가 막지 않은 내 잘못이 뭐야? 나는 보통 역습에 베팅을했고, 보통 이기고지는 조건에서 194 유로를 올렸다. 이 경우 당신은 틀 렸습니다.
베팅이 91.02로 설정되었으므로 비디오를 보면 아직 비디오에서 일부 단계가 발생하지 않았지만 볼은 여전히 중앙에 있습니다. 내기를 지불하지 말라고 더 많은 거짓말을 하시겠습니까?
불행히도 나는 우위를 보지 못하고 EEEP, Malta Gaming Commission 및 eCogra에 연락했습니다.
내 문제에 대한 해결책이 있는지 확인하려면 ...
Good evening, I played 2 bets on the match Mallorca - Girona at stoiximan on 30/1/2021. At halftime one with 50 euros in the ace and a live 194 euros in 91 'for a match goal in a Mallorca counterattack. Do you claim that I played the bet after the goal was scored while in the company how long does it take to lock a bet before placing it? I played it in the last seconds of the 90's, and it took 3-4 seconds before it was placed. Then, after a few seconds (about 3 to 4) the goal came in and the betting option was blocked.
Why do I think I was wronged in the matter? I normally placed the bet of 194 euros, if the goal was lost or canceled (because I saw that the referee looked for offside, if you see the phase), that is, now that 1067 euros were won, he did not pay me but if he canceled the goal, I would I lost my money, right?
It is very bad what they do and use as an excuse the rule 1.14.1 (Live bet which we have reason to believe is played after the result of an event is already known, or the selected participant or team has gained a comparative advantage (e.g. x. a scoring, a dismissal for the other team, etc.), we reserve the right to cancel the bet, whether it is won or lost.)
I have pictures that the bet was played normally live at 91 ', the image that is won, the withdrawal that you asked to be made after the match since this money entered my account and that then the next day (!!!) they took it out as a canceled bet with so i want!
I asked them to return my bet since I played it normally and the company claims that it was canceled because I knew that the score had gone ahead (how to know something like that when the betting option is blocked when a goal is scored
I can send you the pictures I mentioned to you as well as the conversation with their department, saying the same thing as the answer. Rule 1.14.1
Please help me if you can since the profit is 1067 euros and I can not leave it like that obviously. What can I do since the company does not give me any proof that as their rule says "we have reason to believe" and it does not cover me? The bet was played normally, their system took it and they refuse to pay me! This is unthinkable…
Also later with their department there is the specific answer
Thank you for your email. We would like to inform you that your card has been extensively checked. Specifically, you placed your ticket when the timer showed 91:02 in the match and at that time, a second before the goal was scored. The market should not have been available at that time, it was inadvertent and therefore the goal was canceled. We apologize again for any inconvenience.
Beyond that, it is your decision how to move and you do not agree with what is valid.
At your disposal for any additional information and clarification.
However, I found the video of the match and the goal is scored at 91.05 !!!
https://www.youtube.com/watch?v=e9XWYe8KyNg&feature=emb_err_woyt (in the link is the moment of the goal that we see clearly that at 91.02 the ball is in the center where they accepted my bet.
That was their answer.
Thank you for your email. We would like to inform you that the cancellation was not made for a second, since there was a phase that went to the goals, the markets should not be open during those seconds. When an aggressive phase occurs, the markets close for a few seconds and inadvertently remain open. We can not answer regarding other hypothetical scenarios, since however the card was placed after the goal was scored, your card would have been canceled again as you would have bet it with the wrong score.
In essence, they tell me that the bet that came in at 91.02 should have been blocked, but what is my fault that 3 seconds later the goal came in and I played it normally.
My answer to them
Well, I saw that the goal came in at 91.05 in the video and as you claim the bet was placed at 91.02. I had pressed the button a few seconds before. So what you say is not true when I placed the bet was about 4 to 5 seconds before the goal. What's my fault you didn't block it? I placed the bet normally on the counterattack, normally raising 194 euros on the condition not only to win but also to lose. You are wrong in this case.
Since the bet was placed at 91.02, some phase has not yet taken place in the video if you watch it, but the ball is still in the center. How many more lies will you tell me not to pay the bet?
Unfortunately I do not see any edge and I have contacted the EEEP, Malta Gaming Commission and eCogra.
To see if a solution will be found to my problem ...
Καλησπερα σας, επαιξα 2 στοιχηματα στο ματς Μαγιορκα – Χιρονα στην εταιρια stoiximan στις 30/1/2021. Στο ημιχρονο ένα με 50 ευρω στον ασσο και ένα λαιβ 194 ευρω στο 91’ για ένα γκολ αγωνα σε μια αντεπιθεση της Μαγιορκα. Ισχυριζontai ότι επαιξα το στοίχημα αφου μπηκε το γκολ ενώ στην εταιρια ποση ωρα κανει να κλειδωσει ένα στοίχημα πριν την τοποθετηση του? Εγω το επαιξα στα τελευταια δευτερολεπτα του 90, και πηρε 3-4 δευτερολεπτα πριν τοποθετηθεί. Υστερα, μετα από καποια δευτερόλεπτα (περιπου 3 με 4) μπηκε το γκολ και εφραξε η επιλογή στοιχηματισμου.
Γιατι πιστευω πως με αδικήσαne στο θεμα? Εγω εβαλα κανονικα το πονταρισμα των 194 ευρω, εάν χανοταν η ακυρωνοταν το γκολ ( γιατι ειδα ότι ο διαιτητης κοιταξε για οφσάιντ,εάν δειτε την φαση) , δηλαδή τωρα που κερδιθηκαν 1067 ευρω, δεν μου τα πληρωνε αλλα εάν ακυρωνε το γκολ , εγω θα εχανα τα χρηματα μου,σωστα?
Είναι πολύ κακο αυτό που κανoυν και χρησιμοποιουν ως δικαιολογια τον κανονα 1.14.1 (Live στοίχημα για το οποίο έχουμε λόγο να πιστεύουμε ότι παίζεται αφότου το αποτέλεσμα ενός γεγονότος είναι ήδη γνωστό, ή ο επιλεγμένος συμμετέχοντας ή ομάδα έχει κερδίσει ένα συγκριτικό πλεονέκτημα (π.χ. ένα σκοράρισμα, μια αποβολή για την άλλη ομάδα κτλ.), διατηρούμε το δικαίωμα να ακυρώσουμε το στοίχημα, είτε είναι κερδισμένο ή χαμένο.)
Εχω εικονες που το στοίχημα παιξτηκε κανονικα στο live στο 91’ , την εικονα που είναι κερδισμενο, την αναληψη που ζητησας να γινει μετα το ματς εφόσον μπηκαν αυτά τα χρηματα στο λογαριασμο μου και ότι υστερα την επομενη ημερα(!!!) μου το βγαλανε ως ακυρωμενο στοίχημα με το ετσι θελω!
Τους παρακαλουσα να μου επιστραφει το στοίχημα μιας και το επαιξα κανονικότατα και η εταιρια ισχυρίζεται ότι ακυρωθηκε επειδή γνωριζα εγω ότι ειχε παει μπροστα το σκορ (πως να γνωρίζω κατι τετοιο όταν φραζει η επιλογή στοιχηματισμου όταν μπαινει καποιο γκολ
Μπορω να σας στειλω τις εικονες που σας ανεφερα όπως και την συνομιλια με το αρμοδιο τμημα τους,λεγοντας παρολα αυτά το ιδιο και το ιδιο ως απαντηση. Κανονας 1.14.1
Σας παρακαλω πολύ βοηθήστε με εάν μπορειτε μιας και το κερδος είναι 1067 ευρω και δεν μπορω να το αφήσω ετσι προφανως. Τι μπορω να κανω μιας και η εταιρια δεν μου δινει καποιες αποδειξεις για ότι όπως λεει ο κανονας τους «εχουμε λογο να πιστεύουμε» και δεν με καλυπτει αυτό? Το στοίχημα παιχτηκε κανονικα,το πηρε το συστημα τους και αρνουνται να με πληρωσουν! Είναι αδιανοητο αυτό…
Επισης αργοτερα με το τμημα τους υπαρχει η συγκεκριμενη απαντηση
Σε ευχαριστούμε για το email σου. Θα θέλαμε να σε ενημερώσουμε πως έχει γίνει εκτενής έλεγχος του δελτίου σου. Συγκεκριμένα το δελτίο σου το τοποθέτησες όταν το χρονόμετρο έδειχνε 91:02 στον αγώνα και εκεινη την ώρα, ενα δευτερολεπτο πριν είχε μπει το γκολ. Η αγορά δεν επρεπε να ειναι διαθεσιμη εκεινη τη στιγμή, ήταν εκ παραδρομής και για αυτο ακυρώθηκε το γκολ. Απολογούμαστε και πάλι για τυχόν αναστάτωση.
Από εκεί και πέρα , ειναι δική σου απόφαση πως θα κινηθείς και δε συμφωνείς με αυτό που ισχύει.
Στη διάθεσή σου για οποιαδήποτε πρόσθετη πληροφορία και διευκρίνιση.
Να ομως που βρηκα το βιντεο του αγωνα και το γκολ σκοραρεται στο 91.05 !!!
https://www.youtube.com/watch?v=e9XWYe8KyNg&feature=emb_err_woyt (στο λινκ ειναι η στιγμη του γκολ που βλεπουμε ξεκαθαρα οτι στο 91.02 η μπαλα ειναι στο κεντρο οπου και δεχτηκαν το στοιχημα μου.
Η απαντηση τους ηταν αυτη.
Σε ευχαριστούμε για το email σου. Θα θέλαμε να σε ενημερώσουμε πως δεν έγινε για ένα δευτερόλεπτο η ακύρωση, εφόσον υπήρχε φαση που πηγαινε προς γκολ οι αγορες δεν επρεπε να ειναι ανοιχτές εκείνα τα δευτερόλεπτα. Οταν γινεται μια επιθετική φαση κλεινουν οι αγορες για λιγα δευτερολεπτα και εκ παραδρομης έμειναν ανοιχτες. Δε μπορούμε να απαντήσουμε αναφορικα με άλλα υποθετικά σενάρια, εφόσον ωστόσο το δελτιο τοποθετηθηκε αφου μπηκε το γκολ θα ειχε ακυρωθει παλι το δελτιο σου καθως θα το ειχες ποντάρει με λάθος σκορ.
Στην ουσια μου λενε οτι το στοιχημα που μπηκε στο 91.02 επρεπε να το ειχαν φραξει αλλα τι φταιω εγω που 3 δευτερολεπτα μετα μπηκε το γκολ και το επαιξα κανονικα.
Η απαντηση μου προς αυτους
Ωραία, εγώ είδα πως το γκολ μπήκε στο 91.05 στο βίντεο και όπως ισχυρίζεστε το στοίχημα τοποθετήθηκε στο 91.02. Εγώ το είχα πατήσει το κουμπί μερικά δευτερόλεπτα πριν. Άρα δεν ισχύει αυτό που λέτε γτ όταν τοποθέτησα το στοίχημα ήταν περίπου 4 με 5 δευτερόλεπτα πριν το γκολ. Τι φταίω εγώ που δε το φραξατε; εγώ τοποθέτησα το στοίχημα κανονικά στην αντεπίθεση, ροσκαροντας κανονικά τα 194 ευρώ με την προϋπόθεση όχι μόνο να κερδίσω αλλά και να χάσω. Έχετε αδικο σε αυτήν την περίπτωση.
Εφοσον κιόλας το στοίχημα τοποθετήθηκε στο 91.02, δεν έχει γίνει κάποια φάση ακόμα στο βίντεο άμα το δείτε, αλλά η μπάλα είναι ακόμα στο κέντρο. Πόσα ψέματα ακόμα θα μου πείτε για να μην πληρωθεί το στοίχημα;
Δυστυχως δεν βλεπω να βγαζω καποια ακρη και εχω επικοινωνησει με την ΕΕΕΠ,Malta Gaming Comission και eCogra.
Για να δουμε εαν θα βρεθει λυση στο προβλημα μου...
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