플레이어의 승리가 지연되고 있습니다.

bh, please investigate my account at the verda casino game, I am playing at the casino and they are not withdrawing the prize because we think you have the right to win it, but it is not true because I was playing from my own account. I was fine when I lost until then it was fine, but when I won, I would ask you to look into my hair, thank you very much. VK

bh kérem hogy legyenek szívesek a hejzetem kivizsgálását a verda kaszinó játékon kaszinó jatszotam és nem vizetik ki a nyereményt mert szerintünk jogod szertetem de z nem igaz mert sajat számlám ról játszotam néven volt a kargya azis a enyémet az adat egyeztetés meg volt egy éve meg történt minden jólvolt ameg vesztettem adig nem folt kivogas de mikor nyertem akor igen kérem önöket hogy legyenek szívesek kivizgálni a hejzetem köszönöm szépen. V. K.

Dear tunde9499,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to better understand your situation.

Could you please send me the exact link to the casino you are struggling with?

Could you please specify when was the last time you logged into your casino account?

Do I understand correctly that the casino blocked your account because of some discrepancies in your personal details? Please explain the problem more specifically.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika