Vegadream Casino - 플레이어의 철수가 지연됩니다.

Hello i want to make a complaint

I withdraw my winnings but still pending

So i contacted live chat for hours now to ask about the withdrawal. But nobody answers at vega dream! How can i reach them? Also send emails .

Ok

Hello Mir,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Vegadream Casino. Allow me to ask you a few question before we would move forward.

Is this your first ever withdrawal request in the casino? When exactly did you try to withdrawal? Is your account already verified?

Please note that if it's your first withdrawal, it might take up to 14 days after you verify yourself to process the withdrawal.

Also please forward any relevant proof or screenshots to nikolas.b@casino.guru.

Regards,

Nick

Its verified, it was my third deposit. But the chat support isnt reacting either.

Dear Mir,

Could you please specify when exactly did you request for that withdrawal? Is there any update regarding the case?

Dear Mir,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now closed for the above mentioned reason.