Winludu Casino - 플레이어가 자신의 상금을 인출하는 데 어려움을 겪고 있습니다.

Dear Joakim,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. From your screenshots, it seems that the casino is trying to resolve this issue. I would like to point out, that it’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding and for keeping us updated.

Best regards,

Kristina

Hi, the problem is solved today, now had the money in the account. 🙂

Hej problemet är löst idag fick nu in pengarna på kontot.🙂

Fantastic news, Joakim! As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.